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    18個溝通方式,瞬間改變對方的態度

    2015-04-29 16:25 tag:演講稿 溝通技巧  點擊:
    內容摘要:1.向下屬或后輩交待工作事宜時,不破壞對方情緒——“能不能抽個空兒來一下呢?”2.有事兒請求同輩或領導時,先從贊譽開始——“您好像對這個方面很是了解……”

    溝通交流不是一件容易的事。意見產生分歧時、有事拜托別人時是否常常有心無力,不知如何化解與表達——瞬間改變對方態度的18個經典句式,學起來吧!

    1.向下屬或后輩交待工作事宜時,不破壞對方情緒——“能不能抽個空兒來一下呢?”

    2.有事兒請求同輩或領導時,先從贊譽開始——“您好像對這個方面很是了解……”

    3.托付他人事情時,讓人感到重視且不好推脫——“有個事要拜托給你才行!”“這個事兒只有你能辦到!”

    4.當對方不認同你但認同另外一個人時,引用會讓對方更為認同——“就像XX所說的那樣……”

    5.對方講話時呼應對方,讓對方感到你在認真傾聽、虛心受教——“原來如此!是這樣啊!”

    6.被他人表揚穿的西裝很有品位,該如何回應呢?——“你的領帶才好看,我也好想要一條!”

    7.想要得到同事或他人的好感,對其作評價時可以欲揚先抑——“做法雖然強硬,但是算得上細致周到。”

    8.讓人感到備受尊重和重視——“我應該細細地聽你的話……”

    9.訥于言,反而更能夠展現內心的真誠——“我的嘴,其實很笨……”

    10.直截了當詢問想要得到的信息!——“請直說能給我便宜多少!

    11.意見產生分歧,學會這樣反駁!——“我很理解你這樣的想法,只是……”

    12.“鸚鵡學舌”,逼近對方的真實想法——“這個很困難啊!”“很困難嗎?”“我做不到啊!”“你做不到嗎?”

    13.三段式論證法,使之領會對自己有利的道理—— “A與B同理,B與C同理,那么A就與C同理。”

    14.適當的沉默能吸引眾人的目光,讓人害怕漏聽了什么內容。

    15.這樣發問后,對方絕對不會說“不”!——“你也覺得XX是比較好的,是吧?”

    16.不讓對方說“不”的二選一的提問法——“是喝紅酒還是喝啤酒呢?”

    17.別人拒絕時,一般都會說:對不起,我很忙。用肯定而非否定的方式再次邀請——“你之所以這么忙,正因為你處在這么重要的職位上,我正是要找你這樣的人。”

    18.如果拿個小本兒,隨時將對方講話的內容記下,更顯尊重——“這句話很有啟發,我得把它記下來,那你覺得我說的有道理嗎?”感謝來到無憂演講稿網站,需要代寫原創文章請聯系QQ:1367771518?    
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